| Bureau / Department |
Transport Department |
| Objective |
To schedule duty roster of Area Traffic Control Centre, particularly outside office hours. |
| Content |
The maintenance of duty roster of the Area Traffic Control Centre is necessary to ensure the smooth operation of traffic control. The Centre operates normally from 7:30 to 19:30 subject to extension for special events. As a general practice, the department takes in account working hours and gender of staff, as well as their location of residence and availability of public transport in scheduling duties. |
| Groups / Persons Affected |
Staff working in the Area Traffic Control Centre |
| Impact |
The operating hours of the Centre may be extended under special circumstances, such as the organisation of territory-wide events like the Olympic equestrian event, East Asian Games or ad-hoc maintenance activities of control centre equipment, etc. During these periods, staff of the Centre may be required to perform duty till late night or at the very early morning. Staff's views would be consulted in scheduling duty rosters. The department would consider, amongst other factors, the location between the Centre and the residence of a female staff to ensure their safety in arriving / leaving the Centre for official purpose. |
| Success Factor / Lessons Learned |
The department maintains regular communication with the staff in scheduling the duty roster. Feedback of staff of both genders will be collected during various channels such as staff listening session, with a view to improving the duty roster scheduling mechanism. The wish of an individual officer will be taken into account when the department schedules duty roster for odd operation periods. |